Shipping policy
At BLUEROQS, each item is made to order and carefully prepared before shipping. Below you’ll find everything you need to know about delivery times, shipping methods, and expectations.
Order Processing
All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Methods & Delivery Times (United States)
We currently ship within the United States only.
Economy Shipping
- Delivery time: 4–8 business days
- Cost: Calculated at checkout
Standard Shipping
- Delivery time: 2–5 business days
- Cost: Calculated at checkout
Shipping costs vary depending on the product and order size.
Multiple Items / Split Shipments
Some orders may be shipped in separate packages.
This happens because:
- Items may be produced at different facilities
- We work with multiple trusted production partners
You may receive your items at different times, each with its own tracking number.
Shipping Origin
All orders are fulfilled and shipped from within the United States.
Tracking Information
Once your order ships, you will receive an email with tracking details.
You can use this tracking number to monitor your delivery status.
Delivery Delays
While we aim to meet estimated delivery times, delays may occasionally occur due to:
- High order volumes
- Carrier delays
- Seasonal demand
We appreciate your patience in these situations.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us.
We handle these situations case-by-case and will work with you to find a solution.
Incorrect Shipping Address
Please ensure your shipping address is correct at checkout.
- If you notice an error, contact us immediately
- We may be able to update the address if the order has not yet been processed
- Once shipped, we are not responsible for incorrect addresses
Contact
For any shipping questions, feel free to contact us through the Contact page.